Helping families thrive

COVID info

Up-to-date COVID Information

  • Anyone who is eligible and needs a COVID vaccine should call the office to schedule an appointment.

    Those with a known severe allergy should anticipate an observation period (and should bring their injectable epinephrine to the appointment).

  • ON-SITE TESTING

    RAPID PCR TESTS: These tests detect molecular genetic material. We use anterior nasal swabs to run them. These molecular tests are very sensitive and appropriate for many patients with symptoms or known exposure to COVIDs. This test provides results within 20-40 minutes.

    DRIVE-UP TESTING

    Following a telemedicine visit for assessment, we can provide drive-up testing in our staff parking lot.

  • Who can be seen in the office at PANS?

    All new and established patients

    Well care visits (regular physicals and immunizations)

    Follow-up visits: e.g. medication management, asthma management, healthy habits, etc.

    Urgent visits for illness, injury, other concerns

    All office visits must be scheduled – see appointment procedures below

    How are you keeping us safe when we visit PANS?

    The office is cleaned throughout the day; equipment and exam rooms are sanitized after every patient.

    Any ill patients/families over age 2 wear face-coverings. Some staff may wear additional protective equipment.

    We minimize exposures as much as possible. Please help us by not bringing siblings along who do not have their own appointment.

    Is PANS caring for patients using telemedicine?

    Yes – we use a HIPAA compliant platform called Epic Video Client which is integrated into our electronic medical record

    Telemedicine appointments can be scheduled for select visits

    Clinical screening for appropriateness will be done before scheduling these appointments

    Each provider has telemedicine appointments available

    Is Monday “Walk-In Hour” available?

    “Quick Sick” visits are available on Mondays from 8:00-10:00am but must be scheduled

    Patients can self-schedule through MyChart

    These visits are for established patients with acute problems only

    What should I expect once we have scheduled an appointment?

    To make your appointment more efficient, please use MyChart for electronic forms and for E-check-in or see our forms page for the paper versions and bring your completed age-appropriate forms with you to the appointment.

    Families will check in at the front deak & then go directly to a room.

    Anyone with ill symptoms (and their family members) over age 2 will wear masks. If you do not have your own, we will give you one to use in the office. Please prepare your children that many staff will wear masks and some may have additional protective equipment.

Map for Drive-Up Testing

For drive-up tests, pull up next to our back door with our logo

 

How can I stay up to date on PANS’ policies and procedures?

  • Please check back here for current information on our policies and procedures. We also share updates on our Facebook and Instagram profiles.

  • We encourage all families to sign up for the online patient portal MyChart. We can activate your MyChart account via email or text.

Where can I get additional reliable information about COVID-19?

The following websites provide up-to-date and valuable information:

What if I still have questions?

Please call the office at 847-256-6480 and we will be happy to help you.